Most consultancies in this category publish "100% success rate" without a denominator. Here are our actual internal numbers instead — resolved, partially resolved, and unresolved-and-refunded — based on our own case records rather than an independent audit.
A note on these numbers: These are provisional internal working estimates from our own case records, not yet independently audited. They will be updated as verification against detailed historical records is completed. We're publishing them now, imperfect and unaudited, rather than waiting for a polished figure — because a real number with a denominator is worth more than a claimed one without.
The member's primary issue was successfully resolved through the appropriate employer/EPFO process — a claim processed, a date corrected, a transfer completed, a Member ID delinked, an EPS service gap closed.
A substantial part of the problem was addressed, but another part remained pending or needed further employer/EPFO action — for example, DOJ corrected but DOE still pending, or a grievance escalated but final department action still outstanding.
The case could not be moved forward through the agreed route. Where NidhiSetu accepted a paid case and this happened, the fee was refunded per our terms — this is not counted as a success.
See our Terms & Refund Policy for exactly how refunds work when a case can't be moved forward.
Approximate distribution across our casework — not routine withdrawals only.
| Case type | Approx. cases |
|---|---|
| PF claim / withdrawal / rejection | ~1,280 |
| PF transfer & transfer-related issues | ~620 |
| Aadhaar / KYC / UAN issues | ~475 |
| EPS / pension / service addition | ~430 |
| DOJ / DOE correction | ~510 |
| PF overlap / BGV issues | ~390 |
| Other EPFO grievances / corrections | ~340 |
| Member ID / UAN delinking & correction | ~310 |
| Employer non-cooperation / closed establishment | ~285 |
| PF contribution / deposit issues | ~245 |
| Unknown / unauthorized employment records | ~185 |
| Claim settlement discrepancies | ~170 |
Figures are approximate internal estimates and sum to roughly the total case count above; individual categories are rounded and may shift as records are verified.
What this page is not: NidhiSetu is not an official EPFO organization, and these figures are not an independent audit. They're our own internal case records, published as-is — including the cases that didn't work out — rather than a polished statistic. We never ask for your UAN password, Aadhaar OTP, bank OTP, or net-banking login.
Read anonymized, detailed write-ups of real cases — including the ones that required escalation or weren't fully resolved.