Service scope, pricing, the “no resolution, no charge” promise, and our independence disclaimer — everything in writing before any paid work begins.
NidhiSetu helps users understand EPFO issues, prepare document sequences, draft official-process requests, and choose suitable escalation routes such as employer follow-up, EPFiGMS, or field-office communication where applicable.
We do not guarantee EPFO approval — final decisions are made by EPFO, employers, banks, and other official authorities.
We do not ask for OTPs, passwords, bank login details, ATM PINs, or any credential that gives account access.
We do not help hide genuine employment history or submit false information.
The initial case review is free. If paid support is required, the fee, scope, documents, likely route, and estimated timeline are shared before work begins. Any fees are shared in writing before work begins and vary by complexity.
If NidhiSetu accepts a paid case and cannot move it forward through the agreed route, refund or no-charge terms will be discussed according to the case scope. Refunds do not apply where incorrect information is provided, required documents are withheld, the user stops responding, or EPFO / employer rejects the case for reasons disclosed during review.
You are responsible for sharing truthful information, reviewing all documents before submission, and keeping control of your own EPFO login, Aadhaar OTP, and bank credentials.
For questions about terms or refunds, call Shobhit Kesarwani directly at +91 98397 17791.