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Pension (EPS) · Updated Sep 2026

Annexure K never came through and your pension service is missing? Here's the fix.

Your PF balance transferred, but Annexure K never came through, so your EPS pension service shows a gap. This is almost always a pending internal step at the old regional office, not years you've lost.

The short answer
Likely cause
The old regional office hasn't generated or forwarded Annexure K, so pension service for the transferred period is missing from your service history.
The fix
Confirm the transfer is complete, raise an EPFiGMS grievance citing your transfer claim ID, then recheck your service history once Annexure K clears.
Get help when
There's no movement within 30 days, the transfer is still in process, or a higher-pension application depends on this history.
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Is this you?

If one of these matches, you're on the right page.

A gap in pension service

Your UAN service history shows missing time between your old and new employment.

The PF balance arrived

The fund transfer completed, but your EPS service didn't come with it.

Worried the years are lost

It looks as if pension service vanished, though this is usually a pending step, not a deletion.

Weeks since the transfer

Annexure K still hasn't appeared a few weeks after the transfer completed.

Higher pension later

You may apply for higher pension and need a complete service history for it.

Save this first

Evidence to have ready

Gather these now — you'll need them whichever route this ends up taking.

PF transfer claim ID

Your Form 13 acknowledgment or transfer claim reference number.

UAN service history screenshot

Showing exactly where the gap sits between old and new employment.

Old Member ID / PF account number

The account the transfer originated from.

Passbook of the old account

From before the transfer, if you still have access.

What to do next

How to get Annexure K generated and pension service restored

Follow this in order — skipping ahead usually costs more time, not less.

01

Confirm the transfer itself is actually complete

Not just 'in process' — the fund transfer and the Annexure K/pension-service step are separate, and only the first may have finished.

02

Check whether Annexure K generation is pending at the old regional office

This is an internal EPFO step, independent of anything your employer needs to do.

03

Raise a grievance on EPFiGMS

Cite 'Annexure K not generated / pension service not reflected' along with your transfer claim ID — see the template below.

04

Escalate to the old regional office if there's no movement in 30 days

Reference the transfer claim ID and dates directly in your escalation.

05

Recheck your service history once Annexure K clears

This is usually the point where the missing pension years reappear.

Ready to send

Grievance template — EPFiGMS

This is an EPFO-internal step, not something your employer needs to action — file this directly on EPFiGMS.

Do not do this:

  • Don't file a fresh transfer claim while the first is still in process — it usually resets or complicates the timeline.
  • Never share your UAN password, Aadhaar OTP, bank OTP, or net-banking login with anyone, including a consultant.
  • Don't assume the pension years are permanently lost before checking — this is almost always a pending step, not a deletion.
★★★★★
"I had been stuck with my PF issue for quite some time and didn't know what to do next. Shobhit patiently understood my case and guided me in the right direction."
atharva singhGoogle review · Aug 2026

Want to know exactly where the gap sits?

Send me a masked screenshot of your service history showing the gap, plus your transfer dates. I'll tell you what's pending and what to file. Don't share your OTP, password, Aadhaar number or full UAN.

Questions before you book? WhatsApp me Book a consultation — ₹499

I never ask for your OTP, UAN password or bank login.

A real case like this

Anonymised from my case records. No names, UANs or employer details.

PensionNot concluded

PF transferred across four employers, but pension service stayed behind

Problem
A member had worked for four employers. Their PF reached the latest account, but EPS service stayed with the earlier Member IDs instead of consolidating.
What I did
I compared all four employment records against the EPS and service records, found the pension service hadn't followed the PF balance, and explained it needed an EPS service correction, not a balance-transfer fix.
Outcome and lesson
The case needed dedicated EPS consolidation work on top of the completed transfer. Lesson: a completed PF transfer doesn't prove your pension service moved with it; check both, especially across several employers.
Similar problem? WhatsApp me

See all 26 cases, including the ones that didn't work

Do it yourself, or get help?

Many PF problems can be fixed on the EPFO portal. Here's an honest way to decide.

You can do this yourself if…

  • The transfer is complete and you have the claim ID, old Member ID and a service history screenshot.
  • Only one transfer is involved and the gap sits clearly around it.
  • You can file the EPFiGMS grievance using the template on this page.

Get help if…

  • There's no movement within 30 days and you need to escalate to the old regional office.
  • The transfer itself still shows as in process.
  • You plan to apply for higher pension and need the history complete first.
Book a consultation — ₹499

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Paste the exact EPFO error if you have one. Never share your OTP, UAN password or bank details.

Annexure K and pension service gap questions

Is Annexure K separate from my PF balance transfer?

Yes. The fund transfer and the EPS pension-service carry-over (Annexure K) are handled as two different internal steps, and one can complete before the other.

Does missing pension service affect my EPF balance itself?

No — your EPF (provident fund) balance is separate from your EPS (pension) service record. A gap here affects future pension eligibility, not your current PF balance.

How long does Annexure K usually take after a transfer?

It varies by regional office; if it hasn't appeared within a few weeks of the transfer completing, it's worth raising a grievance rather than waiting further.

Will this affect my higher-pension eligibility later?

It can, since higher-pension applications rely on a complete service history. Closing this gap now avoids complications if you apply for higher pension later.

Related problems

Annexure K Correction — Full Guide

Every scenario where Annexure K goes missing or wrong, and how each is fixed.

Read the guide →

EPS Service History

Why your pension service can differ from your PF balance more broadly.

Read the guide →

PF Transfer Stuck

If the underlying transfer itself hasn't completed yet.

Read the guide →

Tell me what's wrong with your PF.

Ask me first. I reply to every message myself within 24 hours and tell you whether a consultation will help, before you book anything.

Questions before you book? WhatsApp me Book a consultation — ₹499
or call +91 98397 17791

I never ask for your OTP, UAN password or bank login.

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