Your PF balance transferred, but Annexure K — the document that carries your EPS pension service across — wasn't generated or forwarded by the old regional office, leaving a gap in your service history. Check your UAN service history for the exact gap before assuming years are lost; this is almost always a pending internal step, not a real loss.
Last reviewed: 16 August 2026
Gather these now — you'll need them whichever route this ends up taking.
Your Form 13 acknowledgment or transfer claim reference number.
Showing exactly where the gap sits between old and new employment.
The account the transfer originated from.
From before the transfer, if you still have access.
Follow this in order — skipping ahead usually costs more time, not less.
Not just 'in process' — the fund transfer and the Annexure K/pension-service step are separate, and only the first may have finished.
This is an internal EPFO step, independent of anything your employer needs to do.
Cite 'Annexure K not generated / pension service not reflected' along with your transfer claim ID — see the template below.
Reference the transfer claim ID and dates directly in your escalation.
This is usually the point where the missing pension years reappear.
This is an EPFO-internal step, not something your employer needs to action — file this directly on EPFiGMS.
Do not do this:
Send me a masked screenshot of what you're seeing. I'll tell you exactly what's going on and what to do — for free.
Send your details here instead — I read every submission myself and reply within 24 hours.