Pension (EPS) · Updated Sep 2026

Annexure K missing or wrong? Here's what it actually blocks.

Your PF balance can transfer cleanly while your pension (EPS) service history quietly doesn't. Annexure K carries that history between PF offices, and when it goes missing or wrong, most members only find out years later.

The short answer

Likely cause: Annexure K was never generated, recorded the wrong pensionable salary or service period, lagged behind the PF transfer, or got lost between regional offices.
The fix: Compare your EPS service history with your job timeline, find the affected transfer, ask your current PF office, and escalate on EPFiGMS if it stalls.
Get help when: You've had several transfers across regions, moved from an exempted PF trust, or a pension or higher-pension (EPS-95) claim depends on complete history.

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Is this you?

If one of these matches, you're on the right page.

A service gap after a transfer

Your EPS service history has a gap around the date of a past PF transfer.

PF moved, pension history didn't

Your PF balance transferred through Form 13, but the pensionable service didn't follow.

Wrong salary or service period

The pensionable salary or service period carried over doesn't match your records.

Several moves between PF offices

Each transfer across a state or region was a fresh chance for the same gap.

You left an exempted PF trust

Your old employer ran its own PF trust and you then joined an EPFO-covered employer.

A pension claim is coming up

You're heading toward pension eligibility or a higher-pension (EPS-95) claim and need the history complete.

What it actually is

Annexure K, in plain terms

When your PF account transfers from one PF office to another — usually because you changed jobs and your new employer falls under a different regional office — two things need to move, not one:

Your PF balance

The straightforward part — your provident fund corpus moves to your new account via Form 13. ✓ Usually transfers cleanly

Your pension (EPS) service history

A separate internal document — Annexure K — carries your pensionable service and wage history so your new PF office can continue your EPS account correctly. ✓ This is the part that goes missing

Why it happens

How Annexure K goes missing or wrong

Never generated at all

The PF transfer completes, but the separate pension-service handoff is skipped by the old office. ✓ Request it be generated

Wrong pensionable salary or service period recorded

A data-entry error on the annexure itself, carried forward silently. ✓ Correction request with proof

Delayed behind the PF transfer

Your PF moves on schedule but Annexure K lags — sometimes by months — creating a temporary but real gap. ✓ Follow up with new PF office

Lost between regional offices

A manual inter-office step that occasionally falls through entirely, especially across state/region boundaries. ✓ Escalate via EPFiGMS

Multiple job changes compounding the gap

Each transfer is a fresh chance for the same issue — a career with several regional moves is more exposed. ✓ Check every past transfer

Exempted-trust to EPFO transitions

Employers running their own PF trust don't always handle the EPS/Annexure K handoff the same way as regular employers when you move to an EPFO-covered employer. ✓ Needs specific follow-up with the trust

Resolution guide

How to check and fix a missing or wrong Annexure K

The exact sequence to find and correct this.

Check your EPS pension service history

On the UAN member portal, compare your recorded pensionable service against your actual employment timeline — look for a gap around any past transfer.

Identify which transfer is affected

Pin down the specific PF-to-PF office move where the gap starts. This determines which two offices need to coordinate the fix.

Raise it with your current PF office

Request confirmation of whether Annexure K was received for that transfer, citing the transfer claim ID and dates.

If missing, request the previous PF office generate and dispatch it

This sometimes needs a written request or an EPFiGMS grievance if the office doesn't act on a simple follow-up.

Escalate via EPFiGMS if it stalls between offices

Inter-office coordination issues are exactly what the grievance portal exists to force action on.

Confirm the corrected history before relying on it

Especially important if you're heading toward pension eligibility or a higher-pension (EPS-95) claim — verify the fix actually reflects before you file.

Safety note: NidhiSetu uses official EPFO routes only. Do not share your UAN password, Aadhaar OTP, bank OTP, ATM PIN, or net-banking login with any consultant. You can mask sensitive details before sending screenshots for review.

★★★★★

"I had a service history issue in my EPFO account and was worried about how to fix it. Shobhit explained the situation clearly and suggested the proper steps. I'm happy with the guidance I received."

Adarsh SinghGoogle review · Aug 2026

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Send me a masked view of your EPS service history and your past transfer dates. I'll tell you whether there's a gap and what's needed to close it. Don't share your OTP, password, Aadhaar number or full UAN.

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I never ask for your OTP, UAN password or bank login.

A real case like this

Anonymised from my case records. No names, UANs or employer details.

PensionNot concluded

EPS pension service missing from service history

Problem: A member's EPF records existed and looked correct, but their pension (EPS) service wasn't reflected or transferred alongside them.
What I did: I compared the previous and current Member IDs, the EPS service, the transfer records, and the Annexure K and service information where it applied.
Outcome and lesson: I guided the member to correct the missing pension service before filing any pension-related claim. Lesson: a PF balance can look right while EPS service stays incomplete, so check the two separately.

Do it yourself, or get help?

Many PF problems can be fixed on the EPFO portal. Here's an honest way to decide.

You can do this yourself if…

The gap sits around one transfer and you have its claim ID and dates.
You can read your EPS service history on the UAN member portal and compare it with your job timeline.
Your current PF office confirms whether Annexure K arrived and acts on a follow-up.

Get help if…

Your PF has moved between several regional offices and you can't tell which transfer broke.
Your old employer ran an exempted PF trust.
The request is stuck between two PF offices after a simple follow-up.
You're close to a pension or higher-pension (EPS-95) claim.

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Annexure K questions members ask

What exactly is Annexure K, in plain terms?

It's the internal EPFO document that carries your pension (EPS) service and contribution history from your old PF office to your new one when your PF account transfers. Your PF balance can transfer correctly while your pension service history quietly doesn't — Annexure K is the missing link in that second, separate handoff.

Does a missing Annexure K affect my PF withdrawal, or only my pension?

Mainly your pension. Your PF (EPF) withdrawal or transfer can go through normally even if Annexure K is missing — the problem surfaces later, when your pension service history is incomplete for eligibility, higher-pension calculations, or a future EPS claim.

How would I even know if mine is missing?

Check your EPS passbook or pension service history on the UAN portal against your actual employment timeline. A gap around the date of a past PF transfer — especially one involving a change of PF office or region — is the usual sign.

Can I request Annexure K myself, or does it have to come from my employer?

It's generated between your old and new PF offices, not by your employer. As the member, you can raise a request or grievance asking your PF office to check and generate it — you don't need your employer to initiate this specific step.

Tell me what's wrong with your PF.

Ask me first. I reply to every message myself within 24 hours and tell you whether a consultation will help, before you book anything.

Questions before you book? WhatsApp me Book a consultation — ₹499

or call +91 98397 17791

I never ask for your OTP, UAN password or bank login.

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Annexure K missing or wrong? Here's what it actually blocks.

Is this you?

A service gap after a transfer

PF moved, pension history didn't

Wrong salary or service period

Several moves between PF offices

You left an exempted PF trust

A pension claim is coming up

Annexure K, in plain terms

Your PF balance

Your pension (EPS) service history

How Annexure K goes missing or wrong

Never generated at all

Wrong pensionable salary or service period recorded

Delayed behind the PF transfer

Lost between regional offices

Multiple job changes compounding the gap

Exempted-trust to EPFO transitions

How to check and fix a missing or wrong Annexure K

Check your EPS pension service history

Identify which transfer is affected

Raise it with your current PF office

If missing, request the previous PF office generate and dispatch it

Escalate via EPFiGMS if it stalls between offices

Confirm the corrected history before relying on it

Not sure if Annexure K is your problem?

A real case like this

EPS pension service missing from service history

Do it yourself, or get help?

You can do this yourself if…

Get help if…

Prefer a form? Send me the details

Annexure K questions members ask

Related problems

Pension Service Missing

Not Generated After Transfer

Higher Pension (EPS-95) Rejected

PF Transfer Stuck

Service Overlap

DOJ / DOE Correction

Case Studies

EPS Service History

Tell me what's wrong with your PF.