PF transferred across four employers, but pension service stayed behind
Anonymised from my case records. No names, UANs, Member IDs or employer details.
Situation
A member had worked for four employers. Their PF amounts were transferred to the latest PF account, but EPS/pension service information remained associated with the earlier Member IDs instead of consolidating.
What I did
Reviewed all four employment records, compared PF transfer information against EPS/service records, and identified that pension/service information hadn't followed the PF balance. Guided the member that this needed EPS/service correction specifically — not just a PF balance-transfer fix.
Outcome: not concluded
The case needed dedicated attention to EPS/service consolidation in addition to the already-completed PF transfer.
Lesson
A completed PF transfer is not proof that your pension service history transferred with it — check both separately, especially across multiple employers.
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