EPFO error message · Updated 3 Nov 2026

CLAIM ALREADY SETTLED

Where it appears: The rejection remark on Form 19, 10C and Form 13 claims, under Track Claim Status.

Also "claim already settled against this member Id.", often as the second of two reasons.

Written by Shobhit Kesarwani · Updated 3 Nov 2026

The short answer

What it means: EPFO's record shows a claim of the same type already settled on this member ID.
The fix: Check your passbook and claim history. If money is still there, or you never received the payment, write to the PF office or file a grievance with the passbook.
Get help when: You never received the earlier payment, or contributions keep arriving on a settled ID.

Questions before you book? WhatsApp me Book a consultation — ₹499

or call +91 98397 17791

I never ask for your OTP, UAN password or bank login.

What it means

The office found that a claim on this member ID was already paid, so it won't pay the same claim again. That is right if you filed twice. It is a problem when contributions reached the ID after settlement, or when you never got the first payment.

Why it happens

You, or someone on your behalf, filed the same claim earlier and it was paid.
Contributions or interest were credited after the ID was settled, leaving a balance the system won't release on a fresh claim.
A transfer was filed for an ID that was already withdrawn.

What you can do yourself (free, on the EPFO portal)

Everything in this list is done on EPFO's own portal or with your employer, and none of it needs a paid agent. I never ask for your OTP, UAN password or bank login, and nobody else should either.

Open Track Claim Status and the passbook for that member ID. Note any earlier settled claim, its date and amount.
Check your bank statement for that date. If the money arrived, the rejection is correct.
If there is a balance left, or you never received the payment, file a grievance on EPFiGMS with the passbook and bank statement attached.
If nothing moves, file a grievance on EPFiGMS. It is EPFO's own grievance portal and it costs nothing. Quote your UAN and the exact message, and keep the grievance number.

When it needs help

You never received the earlier payment.
There is a balance left on a settled ID.
Someone may have filed a claim without your knowledge.

Which guide covers it

The fix route for this message is in PF claim rejected.

PF claim rejected

The full route for every rejection reason.

Read the guide →

Delink or correct a member ID

If a wrong ID is linked to your UAN.

Read the guide →

PF transfer stuck

If a transfer was rejected this way.

Read the guide →

Who this page doesn't help

If you suspect someone else filed the claim, treat it as fraud: report it on EPFiGMS at once and read how to spot a PF scam.

Sources

Official EPFO and government pages:

Where the exact wording comes from: several members' independent reports of the message, which agree on the text.

EPFO can change the wording on its portal without notice. If what you see differs, paste it into the issue checker.

Prefer a form? Send me the details

Paste the exact message and tell me what you were doing when it appeared. I read every message myself and reply within 24 hours. It costs nothing to send a message.

Questions people ask about this message

I never received the money. What do I do?

File a grievance on EPFiGMS with your bank statement for the settlement date. Ask EPFO for the payment details of the settled claim.

There's still a balance on the settled ID. Can I withdraw it?

Yes, but usually through the PF office rather than a fresh online claim. A grievance with the passbook is the usual start.

Other EPFO messages, explained

See all error messages → · Paste your own error into the checker →

MEMBER NAME NOT PRINTED ON CANCELLED CHEQUEThe cheque image uploaded with the claim did not show the account holder's name, so the office could not match it to you.PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORYA passbook image was uploaded without the bank's stamp and an officer's signature, which the office then required.UAN CLAIM - CANCELLED CHEQUE NOT AS PER KYC BANK DETAILSThe name, account number or IFSC on the uploaded cheque differs from the bank account seeded in your UAN's KYC.FATHERs NAME DIFFERSYour father's name in one EPFO record differs from another: between member IDs, or between the claim and your profile.

Tell me what's wrong with your PF.

Ask me first. I reply to every message myself within 24 hours and tell you whether a consultation will help, before you book anything.

Questions before you book? WhatsApp me Book a consultation — ₹499

or call +91 98397 17791

I never ask for your OTP, UAN password or bank login.

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