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EPFO error message · Updated 28 Sep 2026

No contribution was received date of exit updation is not possible please contact your employer

No contribution was received date of exit updation is not possible please contact your employer

Where it appears: The EPFO member portal, under Manage → Mark Exit, when you select a Member ID.

Reported with slightly different punctuation and spelling ("recieved"), for example: "No contribution was received. Date of exit updation is not possible, please contact your employer."

The short answer
What it means
EPFO has no contribution recorded on that Member ID, so it won't let you mark exit yourself.
The fix
Check that Member ID's passbook. If you never worked there, it may need delinking; if PF was deducted, it's a deposit problem; otherwise the employer marks exit.
Get help when
PF was deducted from your salary but never deposited, or the employer has closed.

What it means

Members can mark their own exit only on a Member ID that has contributions. This one has none on record, so the portal hands the job back to the employer.

Why it happens

  • The employer created the Member ID but never deposited any PF on it.
  • Your contributions were filed under a different Member ID.
  • The Member ID was linked to your UAN by mistake and was never yours.

What you can do yourself (free, on the EPFO portal)

Everything in this list is done on EPFO's own portal or with your employer, and none of it needs a paid agent. I never ask for your OTP, UAN password or bank login, and nobody else should either.

  1. Open the passbook for that Member ID and confirm there are no contributions.
  2. If you never worked for that employer, the Member ID may be wrongly linked. See the UAN delink guide.
  3. If you did work there and PF was deducted from your salary, keep your payslips: this is a non-deposit problem, and the guide below explains the complaint route.
  4. Otherwise, ask the employer's HR in writing to mark your date of exit from the employer portal.
  5. If nothing moves, file a grievance on EPFiGMS. It is EPFO's own grievance portal and it costs nothing. Quote your UAN and the exact message, and keep the grievance number.

When it needs help

  • PF was deducted but never deposited.
  • The employer has closed and can't mark exit.
  • The Member ID isn't yours and delinking is blocked.

Which guide covers it

The fix route for this message is in Wrong or missing date of exit.

Who this page doesn't help

If the Member ID has contributions and the portal asks you to wait two months, see that message's page.

Sources

Official EPFO and government pages:

Where the exact wording comes from: several members' independent reports of the message, which agree on the text.

EPFO can change the wording on its portal without notice. If what you see differs, paste it into the issue checker.

Prefer a form? Send me the details

Paste the exact message and tell me what you were doing when it appeared. I read every message myself and reply within 24 hours. It costs nothing to send a message.

10-digit mobile number. I'll reply on WhatsApp or call.
Paste the exact EPFO error if you have one. Never share your OTP, UAN password or bank details.

Questions people ask about this message

Does this mean my PF is lost?

Not necessarily. First check whether PF was ever deducted for that job. If it was, the problem is the employer's deposit, not your record.

Can I mark exit on a different Member ID instead?

Only on the Member ID for the job you actually left. Marking the wrong one causes new problems.

Tell me what's wrong with your PF.

Ask me first. I reply to every message myself within 24 hours and tell you whether a consultation will help, before you book anything.

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