AADHAAR number, Name, DOB or Gender mismatch with registered data
Where it appears: Reported during Aadhaar-based steps on the EPFO member portal, for example when resetting the UAN password or authenticating with Aadhaar.
Members usually see it right after the words "Aadhaar authentication failed".
Written by Shobhit Kesarwani · Updated
- What it means
- The Aadhaar number, name, date of birth or gender EPFO holds doesn't match what UIDAI holds.
- The fix
- Find which detail differs, then correct the wrong record: EPFO's (through the member portal or your employer) or Aadhaar's (through UIDAI).
- Get help when
- You can't log in to correct it, the employer won't approve, or both records look right to you.
I never ask for your OTP, UAN password or bank login.
What it means
When you authenticate with Aadhaar, EPFO sends the details in your UAN record to UIDAI to check. UIDAI answered that at least one of them doesn't match: the Aadhaar number itself, your name, your date of birth or your gender. Until the two records agree, Aadhaar-based steps will keep failing.
Why it happens
- Your name is spelt differently, uses initials, or has the surname in a different order in one of the records.
- Your date of birth differs, often by a day or a year, or one record holds only the year.
- Gender was entered wrongly in one record.
- Your Aadhaar was updated recently and EPFO still holds the old details.
- A wrong Aadhaar number was seeded against your UAN.
What you can do yourself (free, on the EPFO portal)
Everything in this list is done on EPFO's own portal or with your employer, and none of it needs a paid agent. I never ask for your OTP, UAN password or bank login, and nobody else should either.
- Download your e-Aadhaar from UIDAI and write down your name, date of birth and gender exactly as printed.
- Compare them with EPFO's record (your HR can confirm, or check View → Profile if you can still log in).
- If EPFO's record is wrong and you can log in, use the member portal's basic-details correction. If you can't log in, ask your employer to raise the correction for you.
- If Aadhaar is wrong, update it with UIDAI first (UIDAI's FAQ explains the ways to update name, gender and date of birth), then retry after the update is live.
- If nothing moves, file a grievance on EPFiGMS. It is EPFO's own grievance portal and it costs nothing. Quote your UAN and the exact message, and keep the grievance number.
When it needs help
- You can't log in at all and your employer has closed.
- The correction is rejected more than once.
- The date of birth differs by more than a small margin and EPFO wants documents.
Which guide covers it
The fix route for this message is in Aadhaar authentication failed on UAN login.
Aadhaar authentication failed on UAN login
The full fix route for this failure.
Read the guide →Name in EPFO differs from Aadhaar
How the basic-details correction works.
Read the guide →Can't log in to EPFO
If you're locked out for another reason.
Read the guide →Who this page doesn't help
If authentication works but the OTP never arrives, see UAN OTP not received. If the portal says no Aadhaar is linked at all, see "Aadhaar is not available against UAN".
Sources
Official EPFO and government pages:
- EPFO Member e-Sewa (Unified Member Portal)
- UIDAI FAQ: what to do if your Aadhaar name, gender or date of birth is wrong
- EPFiGMS, EPFO's grievance portal
Where the exact wording comes from: several members' independent reports of the message, which agree on the text.
- HR Cabin: "Aadhaar Authentication Failed. Aadhaar Number, Name, DOB or Gender Mismatch with Registered Data."
- EPF Guide: "AADHAAR number, Name, DOB or Gender mismatch with registered data" (UAN password reset)
EPFO can change the wording on its portal without notice. If what you see differs, paste it into the issue checker.
Prefer a form? Send me the details
Paste the exact message and tell me what you were doing when it appeared. I read every message myself and reply within 24 hours. It costs nothing to send a message.
Questions people ask about this message
Which record should I correct, EPFO or Aadhaar?
Whichever is wrong. Your Aadhaar should show your correct details; EPFO's record should then be made to match it.
Can a single letter really cause this?
Yes. The check compares the details exactly, so a missing initial or a different spelling is enough to fail it.
Other EPFO messages, explained
See all error messages → · Paste your own error into the checker →
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I never ask for your OTP, UAN password or bank login.
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